Refund policy

30-Day Free Return & Exchange Policy

At LUCKYLIGHT, we are committed to providing high-quality products and ensuring a smooth shopping experience for every customer. If you are not completely satisfied with your purchase, we offer a 30-day free return and exchange policy.

Customers may request a return or exchange within 30 days of receiving their order. To be eligible, items must be unused, in their original condition, and returned with all original packaging.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. Approved refunds will be processed to your original payment method within a reasonable timeframe.

For exchanges, we will ship the replacement item once the original product has been returned and verified.

Please note that certain items may not be eligible for return due to hygiene or final sale restrictions, where applicable.

If you have any questions or need assistance, our support team is always here to help.